I accept Etsy's direct checkout, Paypal & Etsy Gift Cards.
All purchases will be shipped once payment has cleared and the item is ready
All of my ceramic pieces are carefully packaged for a safe arrival to their destination.
The shipping rates are based on weight, package dimensions, insurance and delivery locations
***Please note that only items indicated as IN STOCK / READY TO SHIP are the only ones I have at hand. The rest are all made to order so please pay attention to the lead times ***
♥ I SHIP INTERNATIONALLY ♥
All international purchases are shipped via USPS FIRST CLASS MAIL - Please note that delivery times vary per Country.
♥ SHIPPING TIME FOR " IN-STOCK ITEMS" ♥
US orders: will ship within 3 days of payment via USPS First Class.
International orders: will ship within 3 days of payment via First Class International.
♥ SHIPPING TIME FOR " MADE TO ORDER ITEMS" ♥ -- Once you payment has posted I begin to create your piece. Please allow 2-8 weeks of production time depending on the item. The piece will be absolutely worth the wait.
♥ Grouping Orders/ Combined Shipping♥ -- I will pack multiple items together to save you shipping costs. Please email me the items you're looking to buy together so I can offer you a special shipping price at checkout ^_^
Just contact me within: 5 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
In case you're not 100% happy with your purchase, I do offer returns and exchanges considered on an individual basis within 5 days of receiving. Item must be unused/undamaged .
A 20% restocking fee will apply to Cancellations made after 24hrs as well as any returns - cost of returning must be covered by you. Please Contact me for return approval as instructions.
P.S....Because of the nature of custom pieces, special orders and custom items cannot be returned or exchanged.
They can only be cancelled within 24 hours of placing the order, and the making process starts the after this time.
♥ CUSTOM / PERSONALIZED? ♥ -- ABSOLUTELY! ; Feel free to email me with any questions or requests. I am happy to make custom designs and personalized pieces *_^
♥ HOW IT'S MADE ♥ -- Pottery is a labor of love, patience and delicate craftsmanship .Every single piece I make goes through a long metamorphosis...I first design my pieces either in my head or sketch them out in my handy dandy notebook....then from a slab of hard, cold porcelain clay I hand-sculpt it or shape it with molds until it is how I envisioned it...The next step is the drying stage, which takes about a week and it is so important in order to keep the shape and strength of the piece . Once dry, I sand it and afterwards it gets kiln fired first at 1800 degrees. Once bisque fired, I glaze it all by hand (**with lead-free glazes**) and the it is ready to be fired at 2200 degrees. The overall process takes about 2-3 weeks to complete, achieving beautiful and unique piece to treasure for years!.-- every one of my kitchen pieces is food safe, dishwasher safe, oven safe and microwave safe!...Of course, like any porcelain, ceramic or pottery piece, handle with care and it will remain beautiful, useful and amazing for a very loooong time ^_^
♥ SO WHY POTTERY? ♥ -- ceramics are a durable and intricate material, where colors melt together, and textures come alive with unpredictable shades after being kiln fired. Every item is unique and very special!
May 3, 2022
May 1, 2022
Mar 11, 2022
Exceeded my expectations in every way. Greatly appreciated her help and correspondence. So much love and care goes into her work. My bells are proudly hanging in my kitchen, one for each of us in our home. They are exquisite and so special!
Nov 2, 2021
I absolutely loooooove the bells. She is so incredibly talented. A handmade item that you can absolutely see the detail going into them. They are beautiful hanging in my salon. I am more than happy and will definitely order from muddyheart again. Thank you so much. They are PERFECT.
Oct 9, 2021