I accept Etsy's direct checkout, Paypal & Etsy Gift Cards.
All purchases will be shipped once payment has cleared and the item is ready
Your files will be available to download once payment is confirmed.
Just contact me within: 5 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
In case you're not 100% happy with your purchase, I do offer returns and exchanges considered on an individual basis within 5 days of receiving. Item must be unused/undamaged .
A 20% restocking fee will apply to Cancellations made after 24hrs as well as any returns - cost of returning must be covered by you. Please Contact me for return approval as instructions.
P.S....Because of the nature of custom pieces, special orders and custom items cannot be returned or exchanged.
They can only be cancelled within 24 hours of placing the order, and the making process starts the after this time.
♥ CUSTOM / PERSONALIZED? ♥ -- ABSOLUTELY! ; Feel free to email me with any questions or requests. I am happy to make custom designs and personalized pieces *_^
♥ HOW IT'S MADE ♥ -- Pottery is a labor of love, patience and delicate craftsmanship .Every single piece I make goes through a long metamorphosis...I first design my pieces either in my head or sketch them out in my handy dandy notebook....then from a slab of hard, cold porcelain clay I hand-sculpt it or shape it with molds until it is how I envisioned it...The next step is the drying stage, which takes about a week and it is so important in order to keep the shape and strength of the piece . Once dry, I sand it and afterwards it gets kiln fired first at 1800 degrees. Once bisque fired, I glaze it all by hand (**with lead-free glazes**) and the it is ready to be fired at 2200 degrees. The overall process takes about 2-3 weeks to complete, achieving beautiful and unique piece to treasure for years!.-- every one of my kitchen pieces is food safe, dishwasher safe, oven safe and microwave safe!...Of course, like any porcelain, ceramic or pottery piece, handle with care and it will remain beautiful, useful and amazing for a very loooong time ^_^
♥ SO WHY POTTERY? ♥ -- ceramics are a durable and intricate material, where colors melt together, and textures come alive with unpredictable shades after being kiln fired. Every item is unique and very special!